As a world-renowned management group of luxury hotels, Four Seasons Hotels Group currently has 114 hotels and resorts in 47 countries around the world. Since its opening in 2012, the Four Seasons Hotel in Guangzhou has won many honours and recognition worldwide for its unique design and excellent service. Personalized service has always been the core competence of the Four Seasons Hotel Guangzhou, and it is also the key to impressing guests.

As of 2020, Four Seasons Hotel Guangzhou has won the title of Five Star Hotel granted by Forbes Travel Guide for the sixth consecutive year. Flower Spa, which is located on the 69th floor of the skyscraper Guangzhou International Finance Center, has also won the title of Forbes Four Star Spa four times. In 2019, the hotel won not only the title of Forbes Five Star Hotel, but also the honor of Best Room in the World. It is one of the only six listed hotels in Greater China. Forbes Travel Guide is the initiator of the famous star rating and certification system. Since 1958, Forbes Travel Guide has provided professional and comprehensive ratings and reviews of hotels, restaurants and spas every year to provide consumers with professional advice and help them make better choices. The star rating focuses on service quality, and hotels that receive five-star rating must be "distinctive and unique landmark hotels with perfect service and top facilities."

At the same time, Four Seasons Hotel Guangzhou, which has seven high-end restaurants and bars, also has great achievements in catering. Among such eateries is the elegant Chinese restaurant, Yu Yue Heen, on the 71st floor of the hotel building. It attracts the most attention. Combining high-quality ingredients, seasonal seafood, exquisite culinary skills and creativity, Yu Yue Heen allows diners to savour a new, gourmet Cantonese cuisine. In 2018 and 2019, Yu Yue Heen won unanimous recognition from professional judges of Michelin Guide, one of the most authoritative food guides in the world, and won the title of a Michelin-starred restaurant for two consecutive years, becoming the highest-rated Michelin Chinese restaurant in Yangcheng at present.

In addition, the Four Seasons Hotel Guangzhou won two honours in 2020, namely the "City Landmark Hotel" and "Outstanding General Manager of China Hotel Industry" at the 20th China Hotel Golden Horse Award [第二十届中國飯店金馬獎], which was hailed as the Oscars for the cultural tourism industry. The hotel is located at the top 30 floors of the 103-storey main tower of Guangzhou International Finance Center (IFC), 300 to 400 meters above the ground. It is located in the center of Pearl River New Town and stands on the bank of the beautiful Pearl River, with a panoramic view of the colorful and prosperous scenery on both sides of the Pearl River and Huacheng Square. Up to now, it is still the highest landmark Four Seasons Hotel in the world.

Mr. Bole [Note: What is his full name?], who joined Guangzhou Four Seasons Hotel as general manager three years ago, has worked in many Four Seasons hotels in America and Mexico, and spent 24 years with Four Seasons Hotels and Resorts Group, and has rich experience in luxury hotel service and management. "I am very happy to spend an unforgettable three years with Four Seasons Hotel in Guangzhou," Bole said. "This landmark hotel is located in the core area of a dynamic city, participating in the wonderful changes in Guangzhou every moment. I am very happy and proud to join this outstanding team. I also enjoy immersing myself in Chinese culture here and I am glad to see the hotel develop and keep up with the times." Of the future development of the hotel, Mr. Bole said that each Four Seasons Hotel gives customers extraordinary experience in a unique way. They will continue to innovate in the future. He said that he would continue to lead the whole team of the award-winning Four Seasons Hotel Guangzhou and work with it closely to bring unique, luxury experience to the guests from all over the world.